ring
technical-support

Technical Support

Comprehensive 2nd and 3rd line product technical support for customers across diverse segments in less time and under predictable budgets.

Experiencia de nuestro soporte técnico

Centurion comprehensive outsourced technical support services help companies design the best solutions for their needs. We offer over a decade of experience in delivering online 24/7 technical support for large enterprise software products.

Our engineers work from the delivery centers in USA, Germany, and Spain. Centurion has handled all product’s technical support incidents including those related to product integration, product enhancement, database service, and network connectivity.

technical-support

Software issues resolution

Product enhancement

Product integration

Network connectivity

Database service

Network stability

Why us

24/7 Availability

We offer superior levels of availability of technical support engineers around the clock, alongside high technical expertise and guaranteed top performance.

Best practices

We deliver custom solutions tailored to the unique needs of our clients. Our teams have accumulated extensive experience in outsourced technical support. Centurion offers customer support as stand-alone service or as an addition to the dedicated development team.

Development center environment

Our development centers provide technical support service 24/7. Our clients receive advice from developers, testers, and domain specialists working in Ukraine and Poland. We strive to close support tickets promptly for excellent customer satisfaction.

Predictable budgeting

With Centurion technical support services, our clients get predictable budgets according to the monthly rate of support engineers. Pay a fixed transparent fee without any hidden or unexpected costs.
Why us Why us